Please email email@example.com if
there is an issue with your order.
Seven Lantern Lane is happy to accept exchanges or returns for merchandise
under these circumstances:
Items must be
returned in the same condition for a full refund.
must be exchanged/returned in its original condition and received
within 14 days of
purchased on sale can be exchanged unless marked final sale in their
description; however, if you wish to return eligible sale merchandise we
can only offer credit.
Customers are responsible for shipping costs for returning products. All returns must be sent with delivery confirmation and/or tracking information. We are not responsible for returns lost in transit.
Credit Card Returns: If a
credit for the merchandise needs to be issued, a credit for the value of the
returned merchandise will appear on the original credit card used at the time
of purchase. Please allow 1-2 billing cycles for the credit to appear on your
statement. For more information, please contact your credit card company.
NOTE: Please allow shipping time plus 7-14 days from the time your
exchange/return is received to be processed.
All exchanges will be
credited via the original form of payment. A new order will then be placed and
billed to the original form of payment unless instructed to do otherwise. If an
exact replacement item is unavailable for exchange, you will receive an email
or notification by phone
Promotional codes can be entered in your cart in the DISCOUNT box during the checkout process. Promotional codes can only be applied at the time
of purchase and are not able to be added once the order has been placed. If you
are having trouble with a code, please email firstname.lastname@example.org BEFORE
you place your order.
We fill orders extremely quickly, so the time window for changes or cancellations is very short. Please email us if you need to make a change and if we can accommodate you, we absolutely will. Note: If you cancel an item purchased with a coupon code or special promotion, you may not be eligible to receive that discount again.
Round Up For Charity is a feature that you can opt in for on when you check out. This feature allows you to round up your subtotal to an even dollar amount, the difference will be donated to the Calvary Children's Home.
Calvary Children's Home is located outside Atlanta, Georgia. Calvary Children's Home provides a safe, loving, enviroment for children needing placement apart from their families. For more information you can visit their website.