Seven Lantern Lane is happy to accept exchanges or returns for merchandise
under these circumstances:
Items must be
returned in the same condition for a full refund.
must be exchanged/returned in its original condition and received
within 14 days of
Customers are responsible for shipping costs for returning products. All returns must be sent with delivery confirmation and/or tracking information. We are not responsible for returns lost in transit.
All Sale Items are FINAL SALE - no returns or exchanges will be accepted
Credit Card Returns: If a
credit for the merchandise needs to be issued, a credit for the value of the
returned merchandise will appear on the original credit card used at the time
of purchase. Please allow 1-2 billing cycles for the credit to appear on your
statement. For more information, please contact your credit card company.
NOTE: Please allow shipping time plus 7-14 days from the time your
exchange/return is received to be processed.
All exchanges will be
credited via the original form of payment. A new order will then be placed and
billed to the original form of payment unless instructed to do otherwise. If an
exact replacement item is unavailable for exchange, you will receive an email
or notification by phone
Promotional codes can be entered in your cart in the DISCOUNT box during the checkout process. Promotional codes can only be applied at the time
of purchase and are not able to be added once the order has been placed. If you
are having trouble with a code, please email email@example.com BEFORE
you place your order.
Only one promotional code may be applied per transaction and all terms and conditions associated with the promotional code must be met in order for the promotional code to be honored. You may fine some codes are applied internally such as the Buy More, Save More.
We fill orders extremely quickly, so the time window for changes or cancellations is very short. Please email us if you need to make a change and if we can accommodate you, we absolutely will. Note: If you cancel an item purchased with a coupon code or special promotion, you may not be eligible to receive that discount again.
We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to: product availability, errors in the description or price of the product, error in your order or other reasons.
We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.
We reserve the right to refuse or cancel your order if order is being shipped to a package forwarder or freight forwarder.
At Seven Lantern Lane
we believe in giving back to our community. Every month we donate a portion of our sales to the Calvary Children’s
Home. The Calvary Children’s Home is a home for children in the
Metro Atlanta area that need to live apart from their families. They provide a
safe, loving, Christian home for these children while providing them with a
stable home life. Calvary Children’s Home strives to give the children
entrusted in their care the very best skills, education, and values so that they
may become responsible, productive members of society.
If you would be interest in donating or
finding out more about the Calvary Children’s Home please visit their website.
Calvary Children's Home is located outside Atlanta, Georgia. Calvary Children's Home provides a safe, loving, enviroment for children needing placement apart from their families. For more information you can visit their website.
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